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Crisp

Business messaging platform that combines live chat, shared inbox, CRM and AI agents for customer support.

Homepage of Crisp

Crisp is a business messaging platform for customer support, sales and marketing teams. It centralizes conversations from live chat, email, Messenger, Instagram, WhatsApp and phone calls into one shared inbox.

  • Chat widget - live chat for websites and mobile apps.
  • Shared inbox - centralize messages from chat, email, WhatsApp, Messenger and Instagram.
  • AI agents - no-code AI workflows trained on your content that answer from chat, WhatsApp, Messenger, Instagram and email.
  • Knowledge base - help center articles customers can search themselves.
  • CRM - contact data and past conversations in one place.
  • Campaigns - targeted emails and in-app messages.
  • Analytics - day-by-day metrics on support performance.

It is for startups and small to mid-size businesses that want support, sales and marketing messaging in one tool. A 14-day free trial includes all features with no credit card required.